When the employee of a longtime ArcBest customer changed jobs and joined a new company, he quickly saw that the company could benefit from the stellar service he had experienced from ArcBest carrier ABF Freight®.
When a logistics professional’s customer faced “an ever-closing delivery window” for an in-transit shipment, he began working to see if his customer’s issues could be resolved. He reached out to the shipment’s destination terminal, an ABF Freight facility, and got in touch with Operations Manager Dennis Richey.
“From the moment I made that first phone call, Dennis’ level of professionalism and willingness to help made an immediate and positive impression on me,” said William Atkins, an LTL service representative for a logistics company. “I never once heard the word ‘no.’”
If you’re shipping anything, you need to document the journey of your cargo from start to finish. That’s why you’ll need to fill out a bill of lading. A bill of lading, sometimes referred to as a BoL, is a vital form issued by a carrier to a shipper. It acts as a contract or trade agreement of the movement of goods between the shipper and the consignee, and it can also detail the method and payment of the shipment.
For those new to pallet shipping, a pallet is basically a portable platform used to bundle items and provide support when a shipment is lifted by a forklift, front loader, pallet jack or other jacking device. To keep everything in place, items on a pallet are normally secured with materials such as stretch wrap, straps or pallet bands. Pallets come in a variety of shapes and sizes and can be made from a range of materials.