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10 Most Commonly Asked Freight Shipping Questions

Posted by Paige Brooks on April 4, 2018 - 8:19 AM

What you need to know about shipping freight

The movement of freight seems simple to a consumer — they order something, and a short time later it arrives. But, those who work in the shipping industry know the process is a little more complex. How one shipment is packaged may not be safe for another, and the type of equipment required for one may differ from another (e.g. an oversized shipment needs a flatbed while pharmaceuticals may need temperature controlled). Understanding basic shipping information can help simplify this multifaceted process.

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Posted in: 
Shipping Information
LTL
Truckload
Shipping Terms

E-Commerce Order Fulfillment: How the Supply Chain has Evolved

Posted by Dwight Hayes on March 21, 2018 - 8:02 AM

Fulfilling online orders and meeting consumer demand

We’ve all done it — researched a product we wanted to buy, read some reviews, selected an item, put it in our cart, and provided our payment information. We may have even paid extra for faster shipping. When we finished, we closed the tab (or the app) and waited for the product to arrive. It’s a simple process that most of us do regularly, but any e-commerce retailer knows that getting a customer to click the “buy” button is only half the work. Now it’s time to fulfill the order and get the product where it needs to be.

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Posted in: 
E-Commerce
Shipping Information
Retail Shipping

What You Need to Know About White Glove Shipping

Posted by Brent Dorrough on March 14, 2018 - 8:02 AM

Adding white glove service to a shipment

Online shopping makes it easy to get everyday items delivered to a home or business, but it can be even more useful for large purchases. When consumers buy items like furniture and equipment in-store, tasks such as finding a big enough vehicle and providing safe transportation become their responsibility — things not everyone wants to handle, especially in large cities where traffic can be difficult to maneuver.

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Posted in: 
Final Mile
Shipping Information
Shipping Terms
E-Commerce

How Consolidated Shipping Helps Improve Supply Chains

Posted by Scott Tharnish on February 21, 2018 - 8:04 AM

Why shippers should consider consolidating freight

Consumer buying behavior has changed. As the convenience of ordering products online continues to increase, expectations for faster deliveries increase, too. Customers are no longer willing to wait weeks to receive deliveries or pay high shipping fees. Instead, the growth of e-commerce has led to customers asking for same-day and next-day delivery at the lowest possible rate. So, how can shippers keep up with this frenzy of ordering and ever-increasing demand, all while keeping customers happy? By consolidating shipments. 

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Posted in: 
Shipping Information
E-Commerce
Supply Chain
Retail Shipping

The Importance of Geo-fencing Technology in the Trucking Industry

Posted by Paige Brooks on February 14, 2018 - 8:00 AM

Use geo-fencing technology to protect your freight

Imagine this: You’re shipping two trailers full of electronics with a combined value of $8 million. The carrier you hired loads the freight on a Monday and has strict rules to go directly to the destination for delivery on Tuesday evening. Except the trailers never show. Six months later, they’re still nowhere to be found, and you’re out millions of dollars.

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Posted in: 
Shipping Information
Retail Shipping
Premium Logistics
Safety and Security

How shipment tracking works with ArcBest

Posted by Justin Bates on January 10, 2018 - 8:01 AM

The importance of freight tracking

Customers’ needs change and adapt with time, and so should their freight carriers. As technology becomes more sophisticated, it’s not enough anymore for a carrier to make the promise to deliver freight safely and on time. Today, carriers need to be able to communicate shipment status reliably, and make sure that information is available around the clock so that customers can plan and know where their freight is at all times. That’s why it’s important to partner with a carrier that offers real-time online tracking capabilities.

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Posted in: 
Shipping Information
LTL
Customer Service

Final-Mile Solutions: Competing in the Retail Race

Posted by Brent Dorrough on January 3, 2018 - 8:01 AM

How consumer demands are reshaping final-mile deliveries

Traditionally, consumers completed the final mile by purchasing a product in a brick-and-mortar location and either taking it home via their own transportation or hiring a local delivery service. But, with the rise of e-commerce, consumers can now purchase virtually anything online and get it delivered right to their door. This even includes heavy and bulky items like appliances, furniture, exercise equipment, safes and basketball goals.

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Posted in: 
Final Mile
Shipping Information

California Shipping Regulations

Posted by Justin Bates on December 13, 2017 - 8:02 AM

Shipping freight to California

California shipping regulations differ from most other states. Factors like emissions, operating hours, shipment size and freight inspections come into play and can present challenges for shippers who aren’t aware and prepared. If you’re operating a commercial truck within the state or shipping oversized freight, international cargo, plants, produce or household goods, certain guidelines, licenses and permits may apply. Understanding and following the guidelines helps ensure compliance.

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Posted in: 
Shipping Information
LTL
Truckload
Cross-Border Shipping
Coverage Area

Ground Shipping Options

Posted by Justin Bates on October 20, 2017 - 8:37 AM

What is ground freight shipping?

Ground shipping is an economical way to move freight across the country — either over the road or by rail. It’s also a mode of transportation used with international shipments, where trucks are used to move freight to and from airports and ocean ports. Ground offers competitive advantages including lower rates and more flexibility — with the capacity to move everything from standard palletized shipments to large freight and temperature-sensitive goods.

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Posted in: 
LTL
Truckload
Intermodal
Logistics
Shipping Information
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